Last updated: 22 July 2026
Accepted payment methods
The payment methods currently available are displayed at checkout. Availability may depend on your device, location and order value. We do not ask customers to send full payment-card details by email or telephone.
Currency, prices and taxes
Transactions are charged in pounds sterling (GBP) unless checkout clearly offers another currency. Product prices include applicable taxes where required. Delivery charges and the final order total are shown before you place the order.
Authorisation and security checks
Your payment provider may authorise or reserve funds when an order is placed. We and our payment providers may perform fraud-prevention and identity checks. If payment is declined or information cannot be verified, we may ask you to use another method or cancel the order.
Billing information
You are responsible for providing accurate billing and contact information. If you notice an error, contact us promptly. An order confirmation or receipt will be sent electronically to the email address provided at checkout.
Refunds and chargebacks
Approved refunds are sent to the original payment method unless the law requires or we agree otherwise. If you believe a charge is incorrect, please contact us first so we can investigate promptly. Nothing here limits your rights with your card issuer or payment provider.
Contact
Billing questions: support@gloaminglights.store or +44 20 4590 9965.